FAQ

Where are you located?
Masters has 10 locations in DFW. You can find a full location list here.

Why should I rent-to-own?
There are a number of benefits that come with rent to own purchases, including:

• You are able to return your merchandise at any time without any future payments. This is extremely beneficial when dealing with unexpected loss of income or unplanned additional expenses.
• Rent to own agreements offer flexible payment options that fit your individualized needs and budget.
• There are no credit checks on rent to own purchases and they do not affect your credit rating.
• Free repair and service of your products are included with purchase

Can I return an item?
Yes. Masters Buy or Lease offers a 100% satisfaction guarantee on all lease to own furniture, appliances, electronics, and TVs. If you are not happy with your purchase, you may return it within 7 days of purchase for a full-refund store credit. You can view our store guarantee here.

What if I’ve returned an item, and decide I want to rent it again?
If you have returned your product and want it again, you may get it (or one of similar age and value) back and receive a store credit for any payments you had made on the original rental agreement.

Do you deliver?
Yes. We offer free delivery on all purchases.

Can I make a payment online?
You may make your first payment online. If you purchase online, however, for all other payments, you must visit your local Masters location.